The top three reasons for respondents across the region are being familiar and comfortable with these technologies are their convenience, ease of access and privacy. Malaysian consumers (70%) are the most inclined to do so, followed by Vietnam (63%) and the Philippines (59%).

Nearly three in five (59%) of respondents say they would shop more at stores that accept digital payments. Thailand is the most confident with this (71%), followed by Malaysia (68%) and Vietnam (64%).Īccording to the study, frequently used forms of digital payment among SEA consumers include: 'The demand for contactless payment systems is unprecedented and reflects the projected trajectory of rising e-commerce spending by 162% or U$179.8 billion by 2025, with digital payments accounting for 91% of the transactions,' says IDC.Īmong the respondents, 64% believe that mobile wallets can positively boost businesses by increasing their earnings. Cybersecurity company Kaspersky surveyed 1,618 people to identify the attitude and challenges of digital payment users in the region.Īmong the countries in SEA, consumers in Malaysia (72%) strongly favoured the SMB's adoption of digital payment systems, followed by Singapore (68%) and the Philippines (68%). The study found that more than half of e-finance users (67%) in Southeast Asia (SEA) believe that small and medium businesses (SMBs) should begin using digital payments for financial transactions. According to a Kaspersky study, over one in two SEA users say SMBs should be using digital payments.

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